Hotels · B&Bs · Rentals
Every booking confirmed on WhatsApp,
without lifting a finger.
A booking comes in and the guest instantly gets a confirmation on WhatsApp, then check-in details and a reminder the day before. It all goes out from your own number, and replies land in one inbox.
In a hurry? Summarize this article with an AI
Claude
ChatGPT
Le Chat
GeminiA day at the front desk
The same questions, twenty times a day
Unlimited Messaging is a messaging app that sends and receives your WhatsApp, email and SMS from your own accounts, and can send the confirmation for every booking on its own.
A booking comes in at 11 pm on your website. Next morning you copy the name, write the confirmation, resend the key box code, then answer the same questions again: "Is there parking?", "Can we arrive after 10 pm?". Meanwhile the guest at the desk is waiting.
With Unlimited Messaging, those messages go out on their own. n8n spots the new booking in your form, your Google Sheets or your calendar, and sends the confirmation on WhatsApp from the property's number. Guest replies land in one inbox, and Claude or ChatGPT can draft answers to common questions, which you approve before they go out.
Same idea for restaurants and their SMS reminders and for online shops and their order notifications. Details on the WhatsApp page.
What changes
What Unlimited Messaging changes for a host
You keep your number and your booking tools. Repetitive messages send themselves, and you stay in control of the rest.
A confirmation for every booking
n8n reads your form, your Google Sheets or your calendar and sends the confirmation on WhatsApp within a minute, day or night.
Check-in details and a day-before reminder
Access code, times, map, parking: the message goes out the day before arrival, without you having to remember.
Every reply in one inbox
Guests reply on WhatsApp, by email or by text: it all lands in the same place in the web app. Invoices go out by email from your own address.
Claude or ChatGPT for common questions
They read the guest's question and suggest an answer (parking, arrival time, breakfast). Nothing goes out without your approval, and the free plan has no per-message fee.
Setup
Ready in 3 steps, before the next check-in
- 01
Create your account
Free sign-up, no credit card. The free plan sends unlimited messages.
- 02
Link the property's number
Scan the QR code with the hotel's WhatsApp, as with WhatsApp Web. Add your mailbox if you send invoices.
- 03
Connect your bookings
In n8n, connect your form, Google Sheets or calendar to the Unlimited Messaging node and paste your message templates.
Copy-ready messages
4 hotel messages ready to use
Replace what is in brackets. They work just as well for a hotel, a B&B or a rental.
- 01 · WhatsApp
Booking confirmation
Hi [First name], your booking at [Property] is confirmed: [check-in date] to [check-out date], [room type], [price]. Any question? Just reply to this message. See you soon!
- 02 · WhatsApp
Check-in details, day before
Hi [First name], we're expecting you tomorrow! Check-in from [time]. Address: [address]. Parking: [parking details]. Key box code: [code]. Safe travels!
- 03 · Email
Invoice after the stay
Hi [First name], Thank you for staying at [Property]. Please find your invoice attached. We'd love to welcome you again, [Your name]
- 04 · WhatsApp
Review request
Hi [First name], thanks for staying with us! If you have a minute, your review really helps: [link]. And if anything wasn't right, tell us here, we want to know.
Good to know
Good habits to keep in mind
WhatsApp, for your real guests
Write to guests who booked and gave you their number. Bulk messages to strangers get a number blocked, whatever the tool.
A human tone
Keep messages short and personal, with the guest's first name. They get read, and guests reply.
FAQ
Questions hosts ask
Sources
Sources & references
To check the information in this article for yourself:
Written by
Ilian · Senior Software Engineer
A senior software engineer, he founds and runs several tech companies. He builds products around messaging APIs, automation and AI integration, and shares here what he learns while building.
Confirm your next booking automatically
Free, no credit card, from your property's own WhatsApp number.