Selling on WhatsApp · Shops · Makers
Your customers order on WhatsApp.
Stop letting sales slip away.
One customer asks for a price, another still has to pay, a third is waiting for her order. Unlimited Messaging helps you follow up each one from your own WhatsApp number, with messages that send themselves.
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Claude
ChatGPT
Le Chat
GeminiA day selling on WhatsApp
Fifty chats, and one order forgotten
Unlimited Messaging is a messaging tool that links your own WhatsApp number to an online inbox, so you can follow up customers, send automatic messages and reply faster, for free.
You post a new piece on Instagram and the messages pour into WhatsApp: "how much?", "any medium left?", "I'll pay tonight". Between two parcels, one chat drops to the bottom of the list. The customer who was going to pay never comes back, and the sale is gone.
With Unlimited Messaging, every conversation sits in one clear inbox on your computer. Routine messages go out on their own through n8n: order confirmation, payment reminder, "your order is ready". And Claude or ChatGPT can draft answers to price or stock questions, which you approve before they are sent.
Also running an online shop? Read our guide to order notifications, or see how freelancers let Claude answer on WhatsApp. The channel is explained in full on the WhatsApp page.
What changes
What Unlimited Messaging changes when you sell on WhatsApp
You keep your number and your customers. You save time on repetitive messages and no sale gets forgotten.
Every customer in one inbox
Your WhatsApp chats show up in the web app, on a big screen. You see who is waiting for an answer without scrolling your phone for ten minutes.
Your number, the one customers know
Link your number by scanning a QR code, like WhatsApp Web. Customers keep writing to the same number, nothing changes for them.
Routine messages send themselves
With n8n, an order added to your sheet triggers the confirmation, then a reminder if payment hasn't arrived, then "your order is ready".
Claude or ChatGPT for repeat questions
Prices, sizes, delivery times: Claude or ChatGPT draft the answer from your info and send it once you approve. No per-message fee on the free plan.
Setup
Ready in 3 steps, before your next parcel
- 01
Create your account
Free sign-up, no credit card. The free plan sends unlimited messages.
- 02
Scan the QR code
Open WhatsApp on your phone, go to Linked devices and scan the QR code on screen. Your number is linked in seconds.
- 03
Reply and automate
Reply from the inbox, then add a few automatic messages with n8n or let Claude and ChatGPT draft your answers.
Copy-ready messages
5 messages for WhatsApp sellers
Replace what is in brackets. Warm, short, and sent from your own number.
- 01 · WhatsApp
Order confirmation
Thank you [First name]! Your order is noted: [item], [size or colour], [price]. I'll send you the payment link right after this. Speak soon!
- 02 · WhatsApp
Gentle payment reminder
Hi [First name], quick reminder about your order for [item]: I'm holding it for you until [day]. Here's the payment link if you need it: [link]. Thanks!
- 03 · WhatsApp
Order ready
Good news [First name]: your order is ready! You can pick it up [place and hours], or I can ship it tomorrow. Let me know what suits you.
- 04 · WhatsApp
New collection, for those who asked
Hi [First name], you asked me to let you know: the new collection drops on [day] at [time]. Shall I put something aside for you? Reply STOP if you'd rather not get these messages.
- 05 · WhatsApp
After delivery
Hi [First name], did your parcel arrive safely? I hope you love [item]. A quick photo of you wearing it would make my day!
Good to know
Good habits that keep your number healthy
Your customers, not strangers
Write to people who already messaged you or asked to be told. Bulk messages to strangers get a number blocked, whatever the tool.
A human pace
Space out your messages as if you were sending them by hand. Your customers stay happy, and so does your number.
FAQ
Questions WhatsApp sellers ask
Sources
Sources & references
To check the information in this article for yourself:
Written by
Ilian · Senior Software Engineer
A senior software engineer, he founds and runs several tech companies. He builds products around messaging APIs, automation and AI integration, and shares here what he learns while building.
Follow up every customer from your own number
Free, no credit card, ready in a few minutes.